Supplier changed the packing without asking — how to handle

admin · 发表于 2026-9-27 05:32:39

Our supplier switched from 10 kg cartons to 12 kg without notice. What is the right response?

admin · 发表于 2026-9-27 08:32:39

Treat it as a contract deviation: reject the loading if the buyer's retail pack requires 10 kg, and put the packing spec into the PO as a numbered clause with photos. Verbal specs get lost.

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Supplier changed the packing without asking — how to handle

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