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供应商未经通知擅自将包装从10公斤纸箱改为12公斤,发帖人询问应如何应对这种擅自变更包装规格的行为。
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Supplier changed the packing without asking — how to handle

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Posted on 2026-9-27 05:32:39 |Reserved| Show All Floors |Reading Mode
Our supplier switched from 10 kg cartons to 12 kg without notice. What is the right response?

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 Thread Starter| Posted on 2026-9-27 08:32:39 |Reserved| Show All Floors
Treat it as a contract deviation: reject the loading if the buyer's retail pack requires 10 kg, and put the packing spec into the PO as a numbered clause with photos. Verbal specs get lost.
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